Getting our clients effective and reliable information. We go the extra mile to add service when needed and we always listen to customer input and feedback.
To maintain a reputation for providing excellent background screening services with rapid delivery of requested services.
Every decision we make, every action we take has one overriding purpose: to grow raving fans by striving to give customers more than they expect by guiding them to make fair, legal and ethical decisions.
+ Customer retention
+ Continuous Improvement
+ Listening - "Seek first to understand; then to be understood"
+ Giving support to the community
Prior to starting PCG Screening, LLC, Ms. Chastine worked for the Georgia Bureau of Investigation for 14 years.
While there, she worked as a Criminal Analyst in the Intelligence Unit researching records and preparing reports and charts for court. She also taught in-service training classes on how to gather intelligence information and she trained new personnel.
In this role, Ms. Chastine was a contributing team member who helped develop the policy for disseminating and maintaining the intelligence files.
She received numerous awards, commendations and certificates of training for her work. In addition, she obtained a top-secret security clearance with the Federal Bureau of Investigation and was detached to the FBI's Olympic Intelligence Center during the 1996 Atlanta Olympics.
Outside of law enforcement, Ms. Chastine has worked as an Office Administrator and Consultant performing human resource duties.
She is certified as a Professional in Human Resources (PHR) and has worked as a private investigator.
In 2003 PCG Screening Services, LLC began operation performing employment background checks, tenant background checks, and non-profit background checks. We began with small companies registered with the Chamber of Commerce. We now work with numerous businesses ranging from small business companies to larger corporations with offices throughout the United States.
As an added benefit, we offer human resource consulting as well. We have been certified by the WBENC (Women's Business Enterprise National Council) as a woman-owned business. We are members of the Society of Human Resource Management (SHRM) and we are FCRA certified through the National Association of Professional Background Screeners (NAPBS).